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TERMS OF SALE - CONDITIONS OF
USE - SHIPPING POLICIES
Use
of this Web site is conditioned
on the acceptance, without
modification, of all terms and
conditions of this agreement. By
using this Web site you
represent that you have read and
understand the terms and
conditions and that you agree to
be bound by these terms and
conditions as set forth below.
MyCabinetry.Com is owned and
operated by MyCabinetry.
How
long will it take for my order
to arrive?
In most cases, your order will
arrive to your home or business
in approximately one week or
less from the time the order is
placed if order is shipped by
FedEx, UPS or US Mail. If
shipped by common carrier for
example with pallet orders, it
may take approximately two
weeks. Please note,
however, that this is not
guaranteed and you will be
notified if there are any delays
outside of normal shipping time
frames.
What
are my shipping fees?
Most of the
products available here at
MyCabinetry.com are SHIPPED FREE
especially if purchased in
combination with other products.
The cost of shipping
depends on the product size,
weight, shipping destination,
whether purchased with other
products and other variables.
The exact shipping will appear
on your shopping cart and you
always have the choice to
continue further with the
purchase.
Do you
have a catalog that you can send
to me?
Our web site is our full
catalog. It contains all of the
items that we sell. We do not
have a traditional paper catalog
available for distribution.
This keeps costs down that are
passed on to you as the
consumer.
Can I
place an order by Mail?
We are happy to accept your
order through the mail. We will
need the following information:
Name
Address
City/State/Zip
Home Phone Number
Work Phone Number (optional)
Email Address
Quantity
Model #
Please attach your personal
check, money order, or cashier's
check and mail to the following
address:
MyCabinetry 324 N. Lake
Rd. Spokane Valley, WA.
99212
Please make check payable to
'MyCabinetry'
Any
personal or non-guaranteed
payment checks may be subject to
a 14 day hold before any item
can be shipped.
Do I
need to add sales tax to my
order?
Sales tax is only charged to
items that are
shipped or delivered to an
address within
the State of Washington.
How do
you warranty your products?
All of our items are
new and
guaranteed for
the period
stated by the product
manufacturer (from the
time the items are received)
against defects in materials and
workmanship.
What if
my order arrives damaged?
Note: We experience very few
problems with freight damages.
Our packaging is excellent.
Nevertheless, we would like to
prepare you.
Unpack shipment without
destroying packaging. Let driver
wait. Inspect goods. If there is
damage beyond repair, refuse the
item. If there is repairable
minor damage, make a clear
notation on the freight bill as
of the nature of the damage.
Keep copy of Freight Bill. Do
not accept goods and sign
“subject to inspection.” No
transportation company will
accept a claim on this basis. If
you accept the goods and sign
“Received in Good Condition”
we will not be able to help you.
It
is the customers responsibility
to inspect the merchandise
immediately upon arrival.
All packaging MUST be retained
until the problem has been
resolved. If an item in your
order arrives damaged do not
refuse delivery. Instead,
inspect the contents of each
package thoroughly and make note
of the extent of the damage
preferably with the delivery
person there. Write a note on
the delivery invoice for each
item damaged.
We must be
notified by phone, fax or
email within 24 hours
of delivery, otherwise
your claim for damages will be
denied. "INSPECT THE PRODUCT
BEFORE YOU ACCEPT IT".
The customer will be responsible
for "ALL DELIVERY COSTS",
if delivery
is refused for other than
damaged reasons. If the
item was subject to "FREE
SHIPPING" and the item(s) are
refused for other than damaged
reasons then you will be subject
to a minimum of $25. charge or a
charge of 35% re-stocking fee of
the item(s) purchase price.
Can
I pay by check or money order?
If you would like to pay by
check or money order please
follow the instructions for US
mail orders.
Go to our web site and fill out
the online order form but do not
push the
submit button, instead print the
form. If you can't print the
form, just
copy the information onto a
piece of paper. Send this with
your payment to:
( This is our mailing address
for payments only. Our
warehouse is situated in a
different location )
MyCabinetry 324 N. Lake
Rd. Spokane Valley, WA
99212
Do I
have to order online?
You may call our telephone
number to place an order. The
number is 509-879-0086 and we
are here at the order desk from
9:00am
to 5:00pm PST,
5 days
a week.
Do you
charge a restocking fee?
All items
shipped
to us for refund or
exchange are
subject to a 35%,
restocking fee. Please note that
the actual shipping charges are
not refundable.
It is the customers
responsibility to pay for all
shipping and handling charges to
return the item or items back to
the RGA (return goods
authorization) form address
unless of course the return is a
result of damaged goods.
Refunds are not allowed for
orders that are over 10 days old
from delivery date.
Special Order
Items: We will
happily
process your particular
Special-Order brand
or special
order model
item(s),
but please keep in mind:
-
Special-Ordered
products
are NOT returnable for refund
or exchange
-
You should be VERY sure of
the product
model and EXACT size
and color
-
Special-Order
items
may have a higher price than
the 'In-Stock' price listed on
the website
-
All Special-Order
items
MUST be pre-paid
-
In most cases, after we
place your Special-Order, you
cannot cancel it
Can you
send me a color sample?
Sorry, we don't have color
samples to send out. Our color
photos of the products we sell
are true to color in that we
don't alter a color or try to
enhance it. However, the setting
on your monitor may effect the
appearance of the color. If you
absolutely, positively must have
an exact match, we recommend
that you shop at your local
retailer. While you probably
won't get a great price, at
least you will be able to match
your colors exactly. But please
keep us in mind later, when
color matching is not an issue.
Do you
ship overseas?
Depending on
the product that you are
interested in,
some orders
may be shipped to an address
outside the US or Canada.
What
type of payment methods do you
offer?
We accept all
credit cards. You
may
also pay by check, money order
or cashiers check.
How do
I know you received my online
order?
You will receive confirmation
from us by email as soon as your
order is received. If you don't
receive your confirmation you
may inquire by
email
(address listed at the
bottom of this page). We
can
also
be reached at 509-879-0086
if you don't have an email
address.
Can I
cancel my order?
Please be
sure that you are ordering what
you want before you place an
order. If you need ordering
assistance, you may submit a
quote request form or give us a
call at 509-879-0086.
We fill all orders as
quickly as possible as our
customers simply won't accept
anything less from us and
rightfully so. Cancellations,
therefore must be made within 24
hours of order.
Rate quotes valid for 10 days
from quote date and are subject
to change, unless specified
otherwise by MyCabinetry.com.
MyCabinetry.com accepts
VISA and MasterCard Credit and
Debit cards, either secure on-line or
via the mail-in order form
or by calling 509-879-0086.
Please note: Credit card
purchases will appear on your
monthly billing statement as
MyCabinetry.
Our shopping cart is located on
our sister site NewVanities.Com
which is part of the Mycabinetry
Network of Sites.
Merchandise that appears to be
functioning incorrectly due to a
defect, shipment damage, or
missing parts, please call us at
509-879-0086, or
e-mail us.
We
employ secure SSL encoded online
order form transaction
technology. All of your account
and order information, including
your mailing address, e-mail
address and phone numbers will
be kept
strictly confidential during and
after order processing.
We
will ship to a physical address
within the United States, no
P.O. Box addresses will be
accepted.
Shipping
and handling charges
will be determined prior to the
final point of sale online.
Products offering FREE SHIPPING
will be noted or will have $0.00
in the shipping amount prior to
total purchase amount.
If the customer refuses the
item at the time of delivery,
actual shipping charges will
also apply for the delivery and
return of the merchandise. There
is a 35%
restocking/cancellation/processing
fee for orders that are refused
at time of delivery by the
customer. This is only if
the merchandise is returned for
other than damage reasons.
If an item is received damaged,
do not refuse the item.
Determine the extent of the
damage and note this with the
delivery person and on the
delivery invoice, then call or
e-mail
sales within 24
hours of receipt of the item. We
will file any damage claims
necessary and get the necessary
replacement parts sent out to
you ASAP. You are responsible to
save the damaged items either
until someone comes to pickup or
inspect the damage, at our
discretion. If you refuse the
item, you will be responsible
for the return shipping and the
shipping of any replacement
items (this will be the actual
shipping cost, not the shipping
rate given at time of origin of
the order) plus any
cancellation fees as applicable
under the
section titled
'cancellations'.
Washington State residents must
add the
applicable sales tax
rate for
their county to their
orders.
Tax is due on
the total
price of the order and
shipping fee.
Our order form will calculate
any applicable sales tax.
All credit card payments are
processed through our company,
MyCabinetry and will be
displayed on your credit card
statement as
MyCabinetry. In the
event a credit card does not
process for any reason, we will,
at our discretion, either void
the order and notify the
customer or process the order at
a later date or process the
payment in multiple smaller
amounts until the item is paid
in full. Items cannot be shipped
until payment in full has been
collected.
Any errors or omissions will be
corrected and either billed or
refunded to the customer as
necessary. If an order is
incorrect, it is the
responsibility of the customer
to notify us within 24 hours of
our sending the order
confirmation email to the
customer. If the customer does
not notify us within that time,
the customer will be responsible
for the order. If the customer
does not give his/her email
address, the email address is
incorrect or the customer does
not receive the email for any
reason, the customer waives
his/her right to correct an
invoice. MyCabinetry.com and
NewVanities.com is not
responsible for any
typographical or erroneous
errors made upon the part of the
customer.
If for any reason you have not
received an item within 4 weeks,
and if you desire to cancel the
transaction, we will cheerfully
refund 100% of your purchase
price at your request, provided
that the item is not currently
in transit to or from our
shipping facility, and if the
item has a stated shipping time
of more than 4 weeks, then the
time frame necessary for a
cancellation to be permitted
shall be the longest shipping
time stated plus 25%. For
example, if the shipping time
stated is 8 weeks, a
cancellation will be permitted
if more than 10 weeks have
elapsed in accordance with the
other conditions stated
herewith. You must call or
e-mail us to let us know that
you would like to cancel your
order. Orders may not be
cancelled prior to receiving the
items unless the terms above
regarding the delivery timeframe
have not been met. Refused,
returned or cancelled shipments
that are not and/or will not be
accepted by the customer for any
reason, including non payment,
are subject to a 35%
restocking fee plus the cost of
the shipping and return shipping
if applicable (this will be the
actual shipping cost, not the
shipping rate
given at time of origin of the
order).
All Delivery will be made by a
shipper chosen by
MyCabinetry.com. If the
customer specifies a delivery
company, we will attempt to use
that company. If for reasons of
size, weight, timing, or any
other reason determined by our
shipping department, the package
may and or will be shipped with
a shipping company of the
shipping departments'
choosing. Delivery will be by
the shippers normal delivery
method. UPS for example will
deliver to your door, if no one
is home, and the shipper has a
policy not to leave packages
without a signature, you can
reschedule but UPS and many
other shippers will not set up
an exact time to meet you at
your door. Many oversize items
(too large for UPS) will be sent
via delivery truck that will
only get the item to the
'sidewalk'. You will need to
carry the item into your home.
This is common in areas with
'High Rise' buildings. The
delivery companies will only
give a time period which
sometimes can be an entire day.
You will have to make
arrangements to receive the
package or have someone at your
home or business to receive the
package. Please note that UPS
and many other delivery
companies charge a surcharge for
Saturday deliveries and if you
would like to arrange a Saturday
delivery, please email for
additional pricing. If a
recipient is notified of a
delivery date, and the recipient
is not there to meet the shipper
and accept the package, the
recipient will be responsible
for any and all 'redelivery'
charges that may apply. If
ordering within our Preferred
Delivery Area, your oversized
shipments are hand delivered to
your door at no additional cost.
DELIVERY
PICKUP REQUIREMENTS
All shipments are tailgate
delivery only (Unless in
Preferred Delivery Area). Please
arrange for the appropriate
personnel or equipment to
unload. Please note any damage
or missing pieces before signing
for the shipment.
Any items shipped out of the
continental 48 United States
will require the customer to pay
for any and all shipping of any
replacement or missing parts
regardless of cause. If it is
necessary for damaged parts to
be returned, the shipping will
be the responsibility of the
customer.
Note: Many of our products
have FREE SHIPPING. The
cost of shipping household goods
is 15% -25%
of the purchase price within the
continental USA. There is a $50
minimum for any product order
where the shipping is less than
$10.
Shipping fees for products to
Canada are 35%
(Any duties, taxes, customs
charges or fees, levies of any
kind, brokerage fees or any
other fees or expenses due to be
paid by the customer which are
billed to the shipper will be
invoiced and billed to the
customer's credit card.) and
Alaska/Hawaii/Puerto Rico/Virgin
Islands are 50%.
If the cost for shipping your
order to Canada, Alaska, Hawaii,
Puerto Rico or The Virgin
Islands is higher than
the amounts stated here, you
will be notified for your
approval before your
order is processed.
Some
products require assembly.
Assembly is usually very easy
and requires normal tools such
as screwdrivers, wrenches and
other tools typically found
around the house. Any
product that requires assembly
will be noted on product
description. Placement of
sinks, countertops or
installation of faucets does not
constitute "assembly required".
"RTA stands for ready to
assemble.
All references to size, weight,
construction and color are
approximate. We are not
responsible for typographical
errors. Descriptions may refer
to finish and/or actual
construction materials.
Any returned checks will be
subject to a $39.00
Returned
Payment
Fee.
If an item's correct price is
higher than our stated price, we
will, at our discretion, either
contact you for instructions
before shipping or cancel your
order and notify you of such
cancellation. After we have
received your order, we will
also inform you if any items in
your order prove to be
unavailable. This is very
rare and we will always give the
customer the benefit of a lower
price unless it is a clear
typographical error on our part
for example if an item should be
$100.00 and it is listed online
by error for $1.00
Any time specified shipping
methods (example: overnight
service) are only guaranteed to
ship by the day agreed. We have
no control and therefore make no
promises or guarantees as to the
delivery company performing as
it promises.
Always contact our customer service
department for shipping
instructions. Merchandise
must be returned to via a
licensed, bonded and insured
delivery carrier (UPS, FedEx,
Roadway, etc. . .) Merchandise
may not be returned in person to
our shipping facility by the
customer/recipient unless the
merchandise was delivered within
our Preferred Shipping Area.
MERCHANDISE MAY NOT BE RETURNED
TO US BY U.S. MAIL. IT WILL NOT
BE ACCEPTED UNDER ANY
CIRCUMSTANCES. This is for
security purposes.
The purchaser's sole
and exclusive warranty is that
provided by the manufacturer, if
any. Seller makes no express or
implied warranties. SELLER
DISCLAIMS ALL EXPRESS OR IMPLIED
WARRANTIES, INCLUDING ALL
IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE. IN NO
EVENT WILL SELLER BE LIABLE FOR
ANY INCIDENTAL, PUNITIVE,
SPECIAL OR CONSEQUENTIAL DAMAGES
ARISING DIRECTLY OR INDIRECTLY
FROM THE OPERATION OR USE OF THE
PRODUCT. SELLER'S LIABILITY, IF
ANY, SHALL BE LIMITED TO THE NET
SALES PRICE RECEIVED BY SELLER.
Complete Terms and Conditions
are found on this page.
Any item purchased for
commercial use will not be
warranted for damage resulting
from commercial use.
Designology (
MyCabinetry.com )
reserves the right at its
discretion to modify the terms
and conditions under which this
Web site is offered. Use of this
Web site after the posting of
any such modification
constitutes your agreement to be
bound by the terms and
conditions as modified.
If
you do not agree with the terms
and conditions of this Web site
and do not wish to be bound by
them, please do not use this Web
site or download any materials
from this Web site.
All
material ("Materials") displayed
or transmitted on this site,
including but not limited to
text, photographs, images,
illustrations
and graphics are owned by
MyCabinetry.com
or
obtained by
permission, and are
protected by United States and
international copyright,
trademarks, service marks, and
other proprietary rights, laws
and treaties.
Except as provided in this
agreement, you may not copy,
reproduce, publish, transmit,
transfer, sell, rent, modify,
create derivative works from,
distribute, repost, perform,
display, or in any way
commercially exploit the
Materials carried on this site,
nor may you infringe upon any of
the copyrights or other
intellectual property rights
contained in the Materials. You
may not remove or alter, nor
cause to be removed or altered,
any copyright, trademark, or
other proprietary notices or
visual marks and logos from the
Materials.
You
may make a
copy of any of the
Materials on this Web site for
personal, non-commercial use
only, provide that you do not
remove nor cause to be removed
any copyright, trademarks, or
other proprietary notices or
visual marks or logos from the
Material. You may not archive or
retain any of the Materials
accessed on this Web site
without the express written
permission of NewVanities.com.
MyCabinetry.com
reserves the right to modify,
update, suspend, discontinue, or
restrict the use of or access to
this Web site or any portion of
this Web site, at any time and
without notice or liability.
ALTHOUGH ALL INFORMATION AND
MATERIALS CARRIED ON THIS WEB
SITE IS BELIEVED TO BE RELIABLE,
MYCABINETRY.COM
MAKES
NO REPRESENTATION, NEITHER
EXPRESSLY NOR IMPLIEDLY, AS TO
THE ACCURACY, COMPLETENESS,
TIMELINESS OR RELIABILITY OF THE
MATERIALS OR ANY INFORMATION ON
THIS WEB SITE. BY USING THIS WEB
SITE OR BY RELYING ON ANY OF THE
MATERIALS OR INFORMATION CARRIED
ON THIS WEB SITE YOU ASSUME ALL
THE RISK AND RESPONSIBILITY
ARISING OUT OF USE OR RELIANCE
ON THIS WEB SITE.
NEWVANITIES.COM
EXPRESSLY DISCLAIMS ANY
WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO ANY
WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE
OR AGAINST INFRINGEMENT.
MYCABINETRY.COM
SHALL NOT BE LIABLE TO YOU OR
ANYONE ELSE FOR ANY LOSS OR
DAMAGES WHATSOEVER, INCLUDING
BUT NOT LIMITED TO ANY DIRECT,
INDIRECT, SPECIAL,
CONSEQUENTIAL, INCIDENTAL,
PUNITIVE, OR OTHER DAMAGES,
ARISING OUT OF THE USE OF OR
INABILITY TO USE THIS WEB SITE
OR ANY MATERIALS CARRIED ON THIS
WEB SITE.
MyCabinetry.com.com will not
be responsible for any
consequential or incidental
damage resulting from the sale
or use of any merchandise bought
from us. Our sole responsibility
will only be the monetary value
of the merchandise.
All e-mail sent to the e-mail
addresses of MyCabinetry.com
becomes the property of
MyCabinetry.com. MyCabinetry.com
reserves the right, but shall
not be obligated to, publish any
email message received, in whole
or in part, or make such other
use as MyCabinetry.com in its
sole discretion sees fit.
We do not share or sell your
personal information.
This Web site may from time to
time contain links or pointers
to Internet sites maintained by
third parties. MyCabinetry.com
does not operate or control in
any way any information,
products or services on these
third-party sites and
MyCabinetry.com expressly
disclaims any responsibility for
such third-party sites, which
are provided for your
convenience on an "as is" basis
without warranties of any kind,
express or implied.
This agreement will be governed
and construed in accordance with
the laws of the State of
Washington without regard to its
conflicts of law provisions. You
agree to submit to the personal
jurisdiction of the state and
federal courts located in
Spokane County in the State of
Washington, and any cause of
action which arise from use of
this Web site or from
interpretation of these terms
and conditions must be filed in
the state and federal courts
located in Spokane County, State
of Washington. If any provision
of this agreement shall be
unlawful, void, or for any
reason unenforceable, then that
provision shall be deemed
severable from this agreement
and shall not affect the
validity and enforceability of
any remaining provisions. Any
remaining provisions shall be
given effect to the fullest
extent possible.
This constitutes the entire
agreement between the parties
concerning the terms and
conditions of use of this Web
site.
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